Privacy Policy

Introduction

This Privacy Policy explains how Garage Door Repair Friendswood collects, uses, and shares information when you visit this website or submit a contact or quote request. It applies to visitors and homeowners who use this platform to connect with independent local garage door providers.

Information We Collect

When you use our contact or quote form, we may collect:

• Your name
• Your phone number
• Your email address
• The service you need
• Your description of the garage door issue

We do not collect payment information through this website. If you hire an independent provider, payment is handled directly between you and that provider.

How We Use Your Information

We use the information you submit to understand your request, match you with an independent local garage door provider, and allow that provider to contact you about your situation. We may also use it to respond to questions or requests you send directly to us.

We do not use your form information for unrelated marketing unless we clearly tell you about that use and obtain any consent required by applicable law.

How Your Information Is Shared

To connect you with help, we share the details you submit — including your name, phone number, email address, service needed, and issue description — with the independent local garage door provider or providers selected for your request. They use that information to contact you, discuss your needs, provide a quote, and schedule work if you choose to hire them.

We do not sell your personal information to third parties. We may share information with service providers that help operate the website or process form submissions when necessary for those limited business purposes, and when required by law or to protect the rights and safety of the website and its users.

Cookies & Analytics

This website may use basic cookies, analytics, or similar tools to understand how visitors use the site, improve its content, and identify technical problems. Examples may include tools such as Google Analytics. The site owner should update this section to identify the exact tools actually installed, the information each tool collects, and any choices those tools provide before publishing this policy.

Your Choices

You may ask us what personal information we have about you, request that we correct or remove information we hold, or ask questions about how your information was handled. To make a request, please use our Contact Us page We may need to verify your identity before completing a request, and some information may need to be retained when required by law or for legitimate business records.

Once your information has been shared with an independent provider, you may also need to contact that provider directly about information they maintain or how they use it.

Third-Party Providers

Garage Door Repair Friendswood is a connector platform, not a garage door repair company. Independent garage door providers are separate businesses, not employees or agents of this platform. We do not perform repairs, set their prices, or control their conduct, services, or business practices.

After we share your request with a matched provider, that provider is responsible for its own handling of your information and for explaining any additional privacy practices that apply to its business. The platform is not responsible for the independent provider's work, pricing, conduct, or privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time as the website, our practices, or legal requirements change. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have a privacy question or want to request access to or removal of information you submitted, please visit our Contact Us page